The eruption of Mount Lewotobi in Indonesia's East Nusa Tenggara region has resulted in extensive volcanic ash clouds, which can pose a significant threat to safe operations for aircraft in the vicinity of volcanic clouds.
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AirAsia ingin menasihatkan para tetamu yang akan melakukan perjalanan semasa musim perayaan akan datang iaitu Pesta Kaamatan, Hari Gawai dan Hari Raya Haji dari 27 Mei hingga 9 Jun 2025 untuk merancang perjalanan dan tiba lebih awal di lapangan terbang bagi memastikan kelancaran proses perjalanan sepanjang tempoh puncak ini.
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亚航呼吁所有在2025年5月27日至2025年6月9日丰收节及哈芝节期间出行的乘客提前规划行程并提早抵达机场，以便有充足的时间办理所有必要的出行手续。
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AirAsia wishes to remind all guests travelling during the Harvest Festivals and Hari Raya Haji period from 27 May to 9 June 2025 to plan their journeys and arrive early at the airport to allow ample time for all necessary travel procedures.
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AirAsia wishes to remind all guests travelling to/from Langkawi during the 17th Langkawi International Maritime & Aerospace Exhibition (LIMA 2025) from 20 to 24 May 2025, to expect delays due to airspace closures during the show. Guests are advised to check their flight status regularly and follow the travel advisory below for a smooth and hassle-free journey.
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The Thailand Immigration Bureau has announced that all non-Thai nationals will be required to complete the Thailand Digital Arrival Card (TDAC) before entering the country, beginning 1 May 2025.
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AirAsia mengemas kini peraturan larangan penggunaan dan pengecasan bateri mudah alih (power bank) di dalam semua penerbangannya mulai 1 April 2025. Langkah ini selaras dengan piawaian keselamatan penerbangan global bagi mengurangkan risiko insiden berkaitan bateri semasa penerbangan.
AirAsia has enhanced its policy to restrict the usage and charging of power banks onboard all flights, effective 1 April 2025. These measures align with global aviation safety standards to reduce the risk of battery-related incidents during flights.
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自2025年2月20日凌晨5:00起，亚航长程（AAX）在西安咸阳国际机场（XIY）的所有国际航班将由3号航站楼（T3）迁移至5号航站楼（T5）运营。
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AirAsia X (AAX) relocated its international flight operations at the Xi'an Xianyang International Airport (XIY) from Terminal 3 (T3) to Terminal 5 (T5), effective 5:00AM on 20 February 2025.
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The continuous eruption of Mount Lewotobi in East Flores within Indonesia's East Nusa Tenggara has resulted in extensive volcanic ash clouds expected to affect airspace within the region. Volcanic ash poses a significant threat to safe operations of the aircraft in the vicinity of volcanic clouds.
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亚航宣布将升级其预订和旅客处理系统，以进一步提升乘客的旅行及预订体验。该系统升级时间为2024年8月7日傍晚5点（GMT+8）至2024年8月8日凌晨3点（GMT+8）。该航空公司建议所有乘客采取以下措施以确保顺畅的出行体验：
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航空会社に影響を及ぼしているシステム障害の影響を受け、エアアジアは出発管理システム（DCS）の復旧に向けて24時間体制で取り組んでいます。
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AirAsia will continue with its operations to connect guests to their destinations and has been working around the clock towards recovering its departure control systems (DCS) in the aftermath of the global tech disruption that has affected airlines worldwide.
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