Bangkok 1 May 2022 - Following the latest announcement of relaxed travel requirements by the Center for COVID-19 Situation Administration (CCSA) of the government of Thailand, AirAsia would like to remind guests to adhere to the following standard operating procedures (SOPs) for international travellers entering Thailand, effective from 1 May 2022 onwards:

Required Documents

Travellers with Exemption from Quarantine:

Fully vaccinated persons;

• Passport

• Certificate of vaccination (according to Thai Ministry of Public Health regulations)

• Register in advance on Thailand Pass via https://tp.consular.go.th/ 

• Proof of insurance with at least 10,000 USD coverage for medical treatments in Thailand (for non-Thais only)

Unvaccinated / Not Fully Vaccinated Persons;

• Passport

• Register in advance for Thailand Pass via https://tp.consular.go.th/ 

• RT-PCR test result issued within 72 hours before departure (must be uploaded in Thailand Pass only)

• Proof of insurance with at least 10,000 USD coverage for medical treatments in Thailand (for non-Thais only)

Travellers to undergo Quarantine

Unvaccinated / Not Fully Vaccinated Persons

• Passport

• Alternative Quarantine (AQ) hotel confirmation for 5 days (including 1 RT-PCR test* and airport transfer) 

• Proof of insurance with at least 10,000 USD coverage for medical treatments in Thailand (for non-Thais only)

*undergo a RT-PCR test on Day 4-5 in Thailand during the mandatory 5-day quarantine at AQ hotel

Travellers are also encouraged to visit the most updated information via the government official websites for the benefit of your journey here:

• Thailand’s Government Public Relations Department

• Tourism Authority of Thailand

AirAsia has spent the period of downtime in travel over the past two years further improving and revamping its flight procedures and processes. In the highest interests of safety and wellbeing of all its guests and employees, only fully-vaccinated employees will operate flights and be on-duty at airport terminals.

All AirAsia’s aircraft are properly maintained according to procedures set by the manufacturer. The in-house maintenance, repair and overhaul (MRO) company, Asia Digital Engineering, has over 20 years of experience providing services to AirAsia and is also  opening its doors to undertake aircraft engineering services for other airlines. Likewise, all pilots and cabin crew are regularly sent for mandatory refresher courses and ongoing retraining so that they are always on top of their job.

AirAsia has recently been awarded again for upholding the highest levels of safety and operational integrity with a 7/7 rating from the experts at airlineratings.com. This follows a similar rating bestowed on the airlines at the height of the pandemic in 2020.