KUALA LUMPUR, 22 June 2020 - The effects of COVID-19 on the local business community have been severe. The F&B community has had to quickly adapt to the new normal of delivery service. Realising this, Teleport has mobilised its logistics infrastructure and technology to introduce OURFOOD: a seamless, fuss-free and affordable solution for customers and restaurateurs.

OURFOOD is perfect for F&B Businesses (Partner Outlets) that take orders directly on WhatsApp, Facebook and Instagram. Partner Outlets only need to share a customised menu link to their customers to check out for a pre-order or to receive the food delivery instantly. In return, customers can easily pay, check out and track their food order status in real-time with just a single link. 

"We've seen an encouraging adoption rate for OURFOOD, as it reduces administrative work of managing payments, orders, and logistics for both F&B businesses and customers. We launched our pilot version of OURFOOD on 14 May, and have received valuable feedback about the experience and features throughout the process. We're hoping that our Partner Outlets are able to see this pandemic as not just about adapting or surviving in the new normal, but also to explore how we can grow together," Head of OURFOOD, Sabrina Khaw said.

As part of the Save Our Shops (S.O.S.) campaign, from now till 30 June 2020, OURFOOD is offering 50% off the prepaid trial plan for Partner Outlets at only RM25 for 10 orders. To activate this offer, just refer to the promo code here: https://www.ourfood.my/pricing

The prepaid plan includes both transaction and service fees, while customers pay the delivery charges. There are no sign-up fees, contracts, or special devices required. Both Partner Outlets and customers can earn and redeem AirAsia BIG points for every transaction. 

Here are some other valuable features that set OURFOOD apart from other food delivery platforms:

• All types of F&B business are welcome, from home-bakers to multi-chain outlets

• Easy sign-up process, as only IC details are required

• Ability to fully customise the menu

• Enjoy automated payment and in-house delivery solutions

• On-demand and pre-order delivery options available

• Reporting functions available

• Delivery coverage of up to 40km

Currently, OURFOOD 36 Partner Outlets include Agrain, Ahh-Yum By Kampong Kravers, Aroma De Nata, Aunty Sam Satay, Berjaya Food, Burnin'Pit, CALLI, Canning Heritage, Darts Line Western Food, Emery School of Coffee, Enorme Italian Restaurant, Gajah Mada, Gogopot, Junandus, Leng Zai Bak Kut Teh, Leaf Dining, MadHatter Desserts, M Fried Chicken, Mean Mince, Mozzarellaaa, Penang Chendul, Pizzazone & Tapasta, Prawn Noodle King, Pretty on Plate, Restoran D Chow Kit, Rizal Filipino Cuisine, Rojak Cendol Mat, Sarang Cookery, Shu Xiang Lou Hotpot, Signature Fei Fei Crab, Tail & Fin, Tapaulah, Tandoor Grill, Thirty3 Bites, Wingstop and WonderBrew Kombucha. Check out their menu here: https://www.ourfood.my

This is just the start: OURFOOD is currently piloting in Klang Valley and will expand to Penang and Johor, and soon, across the region.

If you wish to become a Partner Outlet at OURFOOD, sign up here https://www.ourfood.my/be-our-partner. For more information, visit ourfood.my

And if you wish like to join us as a Teleport Delivery Partner, sign up here https://www.teleport.asia/be-our-delivery-partner

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About Teleport

Founded in 2018, Teleport is a wholly-owned venture of AirAsia Group Berhad, building out the cargo and logistics ambitions for AirAsia. Teleport is on a mission to enable everyone - from single merchants to the largest companies - to move goods and e-commerce anywhere in Southeast Asia and beyond. Our own online platforms (under the OURSHOP brands) partner with merchants to deliver creations, food, fresh produce and essentials we love. It should simply work, like magic. For more information, please visit teleport.asia