AirAsia X Ranked World’s Best Low Cost Airlines 2025 - AirlineRatings.com

SEPANG, 13 February 2025 - AirlineRatings.com has recognised the AirAsia group of airlines as the World’s Best Low Cost Airline 2025 which includes affiliate medium haul airlines AirAsia X and Thai AirAsia X (World's Best Airlines 2025). 

CEO of AirAsia X, Benyamin Ismail said “This is a significant acknowledgement of the incredible efforts made by the team at AirAsia X as we have been laser focused on delivering the very best value and service for medium haul air travel spanning Australia, Asia and beyond. 

“AirAsia X has gained strong momentum over recent times with improved operational performance across all key metrics including a surge of 20% passengers carried in 2024 compared to 2023 alongside an increase of 20% in capacity, improved aircraft utilisation whilst maintaining a healthy load factor of 83% by the end of last year. 

“We are thrilled to be recognised, alongside AirAsia Aviation Group, as the World's Best Low Cost airline for 2025 and thank the experts at AirlineRatings.com for their continued dedication for recognising aviation excellence across all categories. 

“At AirAsia X we work hard to ensure we have the right products and services in place to cater for all needs, at the best cost. Our range of seating options from Premium Flatbed, Quiet Zone to economy provide everyone with a range of great value options. Our Santan inflight menu continues to be highly acclaimed, tailored for longer haul journeys. 

“We continue to look at new products and services including the recent launch of special lounge access for premium customers in key ports like Kuala Lumpur, Sydney and Melbourne. 

“I congratulate my team of dedicated Allstars for always striving to new limits when it comes to maintaining the highest standards of safety, reliability and guest satisfaction for medium and longer haul flights.”

Tassapon Bijleveld, CEO of Thai AirAsia X said "Over the past year, Thai AirAsia X has worked tirelessly to restore our airline’s strength as quickly as possible—across operations, financial performance, and service development. We have made significant progress in our growth.

“More than five years since the impact of COVID-19, it has been a long and challenging journey. Being ranked No. 1 by AirlineRatings.com is an incredible morale boost, reaffirming global confidence in our standards and excellence. I would like to sincerely thank our employees, passengers, and all stakeholders who have been integral to this achievement. With full momentum, we are committed to driving forward into 2025 and continuing our relentless pursuit of progress."

CEO of AirlineRatings.com, Sharon Petersonn said “AirAsia X and Thai AirAsia X have exemplified the highest standards across the spectrum for low cost medium haul air travel. 

“Both airlines cater to all travellers with lie-flat beds in the premium cabin, child-free quiet zones, and flexible economy fares, allowing passengers to choose their ideal balance of comfort and affordability for longer haul journeys. This award winning combination is why year after year AirAsia X and Thai AirAsia X receive the accolades they do.”