KUALA LUMPUR, 5 October 2022 – AirAsia has been awarded the Best in Future of Digital Infrastructure by IDC Future Enterprise Awards - Malaysia, specifically for the project - Building Out the Leading airasia Super App in ASEAN; a strong vote of confidence in digital business diversification undertaken by the Capital A Group. 

This prestigious annual award backs the recent Q2 Capital A financial results where the group’s digital businesses as a whole reported robust revenue growth of 192% YoY, partly driven by the airasia Super App’s strong performance. This award also comes on the heels of AirAsia’s recent announcement as the World’s Best Low-Cost Airline for 13 consecutive years voted by the Skytrax World Airline Awards 2022. 

Now in its sixth year, the IDC Future Enterprise Awards organised by International Data Corporation (IDC) ASEAN, celebrates the tech-enabled resilience of enterprises as they navigate through the challenges and disruptions in a fast-paced and increasingly digital world.

Tony Fernandes, CEO of Capital A in his acceptance speech said, “We would like to thank IDC for giving us this award as a recognition for all the hard work we have put in to transform an airline group into a digital group with a special emphasis on Super App. Our Super App was built with very little cash during Covid, with our rich and vast data that we have acquired over the years. We believe by providing a connected ecosystem, our Super App will change people’s lives and travel as our airline did. I would like to dedicate this award to Allstars across the whole group, and especially those in the airasia Super App team. Congratulations to everyone and thank you IDC ASEAN for this award.” 

Amanda Woo, CEO of airasia Super App commented, ”Today, we have fully transformed into a full-fledged travel and e-commerce platform business, with over 700 global carriers and 700,000 hotels worldwide to suit every travellers’ needs while also offering e-commerce lifestyle services such as e-hailing, food and parcel deliveries on the app. By the second quarter of this year, our Monthly Active Users (MAU) have increased by 236% compared to the same period last year, and user acquisition is also growing steadily. Our focus will continue to be to ensure an enhanced user experience for all our app users, while expanding our travel offerings and building community & engagement features into the app which will drive more frequency and utilisation. We really appreciate the recognition, and this is motivation for us to work even harder to create more value, not just for our customers but also all of our stakeholders such as shareholders, investors and business partners.” 

Congratulating airasia Super App on the award recognition, Sherie Ng, Country Director, Singapore and Malaysia, Google Cloud, said, “Whether it’s upskilling airasia Allstars with cloud and AI related skills for the future, using Google Workspace to foster closer collaboration in today’s hybrid work environment, or unlocking data-driven insights to deliver hyper-personalised recommendations to users on behalf of small businesses in its ecosystem, airasia Super App has been making quick and significant strides in the past year to establish itself as a leader in Southeast Asia’s digital platform arena. Google Cloud is privileged to be contributing to airasia Super App’s forward looking vision and transformation journey – one that began well before the pandemic and is now recognized as an industry best practice by the IDC Future Enterprise Awards. We very much look forward to continuing our close collaboration with Tony and his team to help deliver greater convenience and value, and democratise access to travel and lifestyle services.”

Sudev Bangah, Managing Director of IDC ASEAN, said, “Congratulations to AirAsia on the well-deserved achievement. It is amazing to witness the acceleration of business transformation during the pandemic. The airasia Super App digital infrastructure enables hyper-personalised and optimised offerings for its customers, increased workforce productivity and talent enhancement with agile culture that led to significant optimization & cost savings. AirAsia's digital infrastructure upgrade is a great example of how technology improvement can be used to benefit all parties in the ecosystem with tangible results.”

Stay up to date with everything from the airasia Super App by following @airasiasuperapp on Instagram and Facebook for the latest updates on airasia Super App’s e-commerce offerings! For a seamless and enhanced experience, download your airasia Super App from the Apple App Store, Google Play Store, or Huawei AppGallery.

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