Travel Advisory: AirAsia flights affected by Cyclone BulBul

KOLKATA, 9 November 2019 – Due to Cyclone BulBul and the closure of Netaji Subhash Chandra Bose International Airport (CCU), AirAsia will cancel a number of flights to/from Kolkata between 6:00 pm on 09 November until 8:00 am on 10 November 2019 (IST).

AirAsia guests traveling this weekend are strongly encouraged to check their flight status at airasia.com/flightstatus for the latest updates.

Change flight: One-time flight change to a new travel date on the same route within 30 calendar days from the original flight time without additional cost, subject to seat availability;

OR

Credit account: Retain the value of your fare in your AirAsia BIG Loyalty account for future travel with AirAsia. The online credit account is to be redeemed for booking within 90 calendar days from the issuance date for your travel with us. The actual travel dates can be after the expiry date as long as our flight schedule is out;

OR

Refund: Obtain a full refund with the amount equivalent to your booking in the form of original payment. Refund requests can be made with AVA at support.airasia.com. Refunds for bookings made through travel agents including online travel agents must be done via travel agents from which the booking was made.

AirAsia is continuing to monitor this weather event and will provide information on the latest developments.

For further updates, follow AirAsia on Twitter (@AirAsia) and Facebook (facebook.com/AirAsiaIndia) or contact customer support on Twitter (@AirAsiaSupport) or at support.airasia.com.